Job Title: Front Office / Admin Executive

Pay: From 2M Annual

Location : Lagos

Industry: IT Services and IT Consulting, Investment

Job Overview The Front Office Executive will provide professional handling of front office reception and administration duties. This role encompasses creating a welcoming ambiance for guests and customers, managing visitors, organizing meeting room schedules, and ensuring the seamless operation and efficiency across the organization.

Key Responsibilities

Front Office Management:

• Monitor and maintain office equipment; order replacement supplies as needed.
• Ensure reception and meeting areas are tidy and align with the organization’s brand.
• Manage visitor schedules, conference room bookings, equipment, and cleaning.
• Prepare travel arrangements for staff and oversee protocol and vehicle support for official trips.
• Manage inventory of office consumables for uninterrupted service delivery.

Facility Management:

• Conduct regular, unannounced property inspections to evaluate the performance of service providers.
• Ensure all service providers comply with property specifications and standards.
• Oversee daily inspections and supervise preventive maintenance plans.
• Manage and rectify maintenance issues related to the building’s interior and exterior.
• Address and mitigate all environmental, health, and safety concerns.
• Monitor utility consumption and adjust patterns to reduce costs.
• Lead project management for facility-related projects as directed.

Inventory Management:

• Maintain control over office inventory and ensure safe storage of materials.
• Keep accurate records and initiate purchase requisitions as needed.
• Ensure materials are issued in correct quantities based on authorized requests.
• Regularly compare book balances with actual physical stock to ensure accuracy.

Skills and Abilities

• Strong written and verbal communication.
• Excellent time management and prioritization skills.
• Adaptability in a fast-paced environment.
• Proactive and solution-oriented mindset.
• Proficiency in office software, especially Microsoft Word, Excel, and Outlook Express.
• Strong organizational and communication capabilities.

Education/Experience Requirements

• Bachelor’s or associate degree in project management or a related field.
• A course in facilities management is a plus.
• At least 2 years of experience in Customer Service, Facility Operations, or Real Estate.
• Comprehensive knowledge of maintenance planning and building safety regulations.
• HND or B.Sc. in a relevant discipline.
• Prior experience in Facility Management and Office Administration is essential.