Shop Operations Lead

Job Title: Shop Operations Lead
Job Location: Ikoyi, Lagos.

Our client, a retail shop seeks a committed business supervisor for its business. The ideal candidate must be dependable and flexible, must be a self-starter and must have good accounting, business administration and operations skills. Updated technology skills is a must. 

The Operations Lead must knowledge of accounting and must be able to use an accounting software/package.  The Operations Lead must be comfortable and adept in a retail boutique role. The Operations Lead will also be focused on operating the store for growth and implementing stability projects.


  • Prepare/collate financial records for the business on a periodic basis. Reconcile Targets to Actual.
  • Ensure completion of supporting documents for financial records for Receipts and Expenses.
  • Daily Sales and Daily Receipts/ Payments Daily Expenses, Petty Cash, and Inventory
  • Inventory Management: Prepare complete inventory reconciliation – purchases and sales on a monthly basis. (Input from sales team). Purchase, Sales, Reconciliation and Physical Count.
  • Manage Customer Database and service function: Validate the database and include relevant information as directed. Update for new information (Input from Sales Team) – Over See Function
  • Onboard new staff – offer letters forms, background checks. Also, exit outgoing staff – forms. Work with external HR for recruiting.
  • Monitor and Prepare payroll for payment. Ensuring pay dates adhere.
  • Prepare – Purchase orders for reordering Inventory.
  • Support Business for staff accountability by implementing Operation manual. Also, continue to develop and maintain the Business Operations Manual.
  • Implement business projects to completion as assigned by CEO particularly in digitizing the business.)
  • Manage projects that translate to business growth for the boutique – Including planning and implementing exhibitions.
  • Retail is the detail: You must be obsessed with impeccable recordkeeping.


  • A bachelor’s degree in accounting management, business, or social sciences
  • Must be able to use Microsoft Office Suite Package. Particularly Excel
  • Must be able to use Inventory, Accounting and Customer Database Software – Vend, QuickSell, Quickbooks etc
  • Very good communication skills: Oral and Written
  • Experience in fashion retail or beauty business, event planning, or business a plus
  • Must have an interest in retail.
  • Must have strong administration and coordination skills.
  • Must be a self-starter and have the ability to complete projects on their own
  • Must be friendly and possess customer service etiquette

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