JOB SUMMARY
Our client, a leading Fintech space is seeking to hire an experienced and qualified professional for the position a CPO . The CPO is expected drive the team of engineers to deliver on the products in a seamless and timely manner. He / She will own the responsibility of the successful launch and continued success of the new and existing product.
ESSENTIAL RESPONSIBILITIES
- Understanding of the customers in the market, their needs and other information which will drive product creation and the life-cycle
- Working with a team of engineers(10 + members)
- Responsible for the successful launch of our focus products
- Working closely with sales and marketing to develop the client proposition, and determine product pricing models
- Track performance of portals, products and customers
- Establish product-market fit and work on the product constructs
- Responsible for creating customer life-cycles, customer flows and customer communications
- Portfolio management and tracking
- Design credit policy at launch working with cross-functional teams with the aim of delivering optimal business results
- Perform UAT of the credit products
- Grow all markets along acquisition, activation and retention KPIs
- Develop a strong understanding of in-country context, user needs, and competitive landscape
Essential Skill and Experience
- 6+ years product experience, preferably in any of the following: FinTech, Micro-finance, emerging markets, Mobile Wallets and Payments
- Proficient with the latest methods of product discovery and development
- Ability to understand and develop multiple levers across customer life-cycle for life-cycle management
- Experience in using multiple marketing & sales channels to drive business
- Understanding of levers in driving a profitable portfolio
- Ability to understand client requirements and convert it into a proper product concept and integrate into a product road-map
- Demonstrated ability to use data to drive critical results
- Ability to design simple and intuitive user interfaces
- Drive technical/engineering teams to deliver desired elements to support the business
- Appreciation of UI/UX design principles will be an advantage
- Business rationale for enhancement and expansion of different product features
- Demonstrable commercial experience in a product focused role, a strong understanding of product management methodologies especially in a business to business setting
- Experience of working in Agile (e.g Kanban, Scrum) and applying Design Thinking methodology to solving problems
- Experience in conducting customer interviews, and working with users to translate requirements into user stories
- Strong commercial skill set with the ability to successfully understand and build business cases
- Confident with working in a fast-paced environment and playing an integral part in the building and development of products
- Ability to switch between big picture thinking and the detail
- Experience of interacting with senior stakeholders and communicate with impact (both verbally and written)
- Degree level qualification or equivalent by qualification or experience
- Relevant technical certifications and/or professional project management qualifications
- Should be a balance between a Technical Product Manager and a Product Manager that focuses on the User Research and UI/UX side of the product
Desired Skills
- Knowledge of key emerging technologies, current trends and their potential disruptive impacts
- Experience of working with and managing relationships with 3rd party design and development houses
- Experience of working in (or with) technology, fintech/payments space
Job Category: Finance and Technology IT
Job Type: Full Time
Job Location: Lagos