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Customer Service Representative (Fast Food).

Location: Lekki Phase 1, Lagos State.

Our Client, a fast-growing restaurant is looking to hire an experienced and competent Customer Representative. Responsibilities include greeting and serving customers, taking orders, providing detailed information on menus, multi-tasking various front-of-the-house duties, helping customers with complaints and questions and giving customers information about products and services.

Job Responsibilities:

  • Providing excellent wait service to ensure satisfaction
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Inform customers about the day’s specials
  • Up-sell additional products when appropriate
  • Communicate order details to the Kitchen Staff
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Job Requirements:

  • Proven work experience
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit

Job Category: Public Services and Administration
Job Type: Full Time
Job Location: Lagos

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