Reports to: Managing Director/CEO
The Chief Technology Officer (CTO) reports to the MD and is responsible for establishing the organization’s technical vision and leading all aspects of the company’s technology development. Playing an integral role in the organization’s strategic direction, development, and future growth, the CTO is responsible for managing the technology resources and
support facilities as well as overseeing the Digital Technology and IT Project Management Office.
− Responsible for the entire IT environment and Architecture of the organization
− Ideate and drive the digitization and automation plan of the organization, including our transformation as a technology company
− Maintaining competitive advantage over peers on digital service channels and leveraging the Digital Ecosystem
− Optimizing and managing the technology network in a manner it delivers high efficiency with sufficient resilience and yet managing costs effectively
− Identifying needs and ensuring ideal software solutions are developed in a timely manner to help increase operational efficiency
− Develop and maintain overall framework of IT policies, standards and strategies that will empower business and people to deliver on their commitments to the strategy and budgets
− As part of business continuity plan, ensure that there is no failure in business operations and appropriate DR plans are in place and regularly tested for readiness for unforeseen and unexpected events which can impact the business continuity.
− Play a pivotal role in supporting the business departments and meeting their needs in a time bound manner
− Define the priorities, objectives and targets that underpins what contributes to delivery
of value to business aligned with best practices and standards
− Ensure efficiency in process / operations across the organization
− Identify security threats, formulate strategies and methods to mitigate the threats
− Developing long term plans to sustain and support the business, anticipating the future trends
− Lead strategic insight and overview of business case justifications and ROI analysis for IT spending and initiatives
− Through DT and DT Lab, lead and manage the Software Development and IT teams to deliver software, infrastructure and architecture that meets the needs of users
− Ensure delivery consistent with Agile processes across the team
− Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities
− Supervise the Project Management Office and implement mechanisms to monitor, manage and provide progress on all software development activities
− Create, implement and maintain a continuous improvement plan for software development and IT infrastructure
− Work closely with the Product Managers with the aim of meeting current and future user needs
The ideal candidate for this role must be able to demonstrate:
− A history of leading and supporting successful technology teams.
− A strong business acumen in addition to technical skills
− Exposure to Development Labs, Innovation Teams, Mobile payments, e Wallets, PPI would be an added advantage.
− Firsthand knowledge in supervising development of software solutions
− Exposure to Service Automation, Digitization and Innovation
− Strong project management skills and management of development, maintenance and support teams.
− Up -to -date with the current (and future) levels of IT security, threats, vulnerabilities that could impact the organizations digital and financial assets
− Excellent written and verbal communication skills.
– Good negotiation skills
− Interpersonal skills to form effective working relationships with people at all levels
− Respect and understand the importance of confidentiality and discretion.
− Be able to work accurately, with good attention to detail
− Integrity and approachability, as business owners and other stakeholders must feel able to discuss sensitive and confidential issues with you
− Ability to equilibrate priorities and organize work effectively to meet deadlines
– Academic/Professional Background: B.Tech / M. Tech / MC/MBA degree with a passion for working in a Start-Up environment– Information Systems, Information Technology, Computer Science or equivalent experience.
– Work Experience: Minimum of 10 years’ experience in IT field with an executive-level position with responsibility for IT Strategy